Glow Up Collective
Glow Up Collective (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, join our community, or interact with us.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Billing and payment information
Account login details
Usage Information
IP address
Browser type
Device information
Pages visited
Interaction with our content
Optional Information
You may choose to share additional information such as goals, preferences, or personal development information when participating in coaching, courses, or community discussions.
2. How We Use Your Information
Provide and deliver our services
Process payments
Communicate with you about programs, updates, and support
Send SMS notifications and reminders if you opt in
Send marketing emails or promotions (you may unsubscribe anytime)
Improve our website and services
Maintain security and prevent fraud
Comply with legal obligations
We use cookies and similar technologies to:
Improve website functionality
Analyse website traffic and usage
Personalise your experience
You may disable cookies through your browser settings, though some features may not function properly.
When you provide your phone number and consent to receive SMS messages, you agree to receive communications from Glow Up Collective. These may include appointment reminders, service notifications, customer support responses, and occasional promotional messages.
Message frequency varies.
You can opt out at any time by replying STOP to any SMS message. For assistance, reply HELP or contact us directly.
We may share information with trusted third parties only when necessary, including:
Payment processors
Email and marketing platforms
Website hosting providers
Analytics services
Legal authorities if required by law
All third parties are required to keep your information secure and confidential.
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse.
While we strive to protect your data, no online transmission can be guaranteed to be fully secure.
Our website may use cookies and similar technologies to:
Improve website functionality
Understand user behaviour
Personalise your experience
You can disable cookies through your browser settings.
Depending on your location, you may have the right to:
Access your personal information
Request corrections
Request deletion of your data
Withdraw consent for communications
Opt out of marketing communications
To exercise these rights, contact us using the details below.
We may use third-party services such as payment processors, email platforms, analytics providers, and messaging platforms to support our services. These providers are required to safeguard your information.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
When you provide your phone number to Glow Up Collective, you consent to receive SMS messages from us. These messages may include appointment reminders, service updates, account notifications, and occasional promotional messages.
Message frequency varies depending on your interaction with our services.
You can opt out of receiving SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us directly.
We respect your privacy. Mobile phone numbers and SMS consent information will never be shared, sold, or disclosed to third parties or affiliates for marketing purposes.
We may share information only with service providers necessary to deliver messaging services (such as messaging platforms), and they are required to protect your information.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
If you have any questions about this Privacy Policy or how your information is handled, please contact [email protected].